Your privacy matters to hvajee. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, who we share it with, and what rights you hold as a player on the hvajee platform.
Six key principles that guide how hvajee collects, stores, and protects your personal information every time you use the platform.
All personal data stored by hvajee is encrypted at rest using AES-256 encryption. Passwords are hashed and salted — they are never stored in plain text and cannot be read even by hvajee staff.
hvajee does not sell, rent, or trade your personal data to any third party for their own marketing purposes. Data sharing is limited strictly to service providers and compliance obligations described in this Policy.
hvajee uses cookies for session management, platform performance, and fraud prevention only. Cookies used for tracking or targeted advertising are not deployed on the hvajee platform.
Identity documents submitted for KYC verification — including NID copies and bank statements — are stored in an access-controlled environment and are used solely for verification and compliance purposes.
You may request deletion of your hvajee account and associated personal data at any time. Deletion requests are processed within 30 days, subject to legal retention obligations that may require certain records to be kept for a defined period.
You control what promotional communications you receive from hvajee. Marketing emails and SMS messages can be unsubscribed at any time via your account settings or by contacting [email protected].
Summary: hvajee collects personal data to operate your account, process payments, verify your identity, and keep the platform secure. We do not sell your data. You have the right to access, correct, and delete the data we hold about you. Full details are set out in this Policy.
This Privacy Policy ("Policy") describes how hvajee ("hvajee", "we", "us", "our"), the operator of the online betting and casino platform at hvajee.net, collects, uses, discloses, retains, and protects the personal data of individuals ("you", "Player", "User") who access or use the hvajee platform, including the website, mobile browser interface, and any associated services.
By registering for an hvajee account, accessing the hvajee Login page, or otherwise using the platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. This Policy should be read alongside the hvajee Terms & Conditions and Responsible Gaming Policy, both of which are accessible from the site footer.
hvajee is committed to handling your personal data with transparency, integrity, and care. This Policy is written in plain, accessible English so that every player on the platform can understand exactly how their information is managed.
hvajee collects personal data in several ways: directly from you when you register or use the platform, automatically through your interaction with the site, and from third parties such as payment processors and identity verification services. The categories of data we collect are described below.
When you create an hvajee account, we collect the following information:
To comply with responsible gaming and anti-money-laundering obligations, hvajee may request copies of identity and address verification documents. These may include:
We collect records of all financial transactions processed through your hvajee account, including deposit amounts, withdrawal requests, transaction timestamps, payment method used, and transaction reference numbers. All amounts are recorded in Bangladeshi Taka (BDT).
hvajee maintains a complete record of your betting and gaming activity on the platform, including markets selected, stake amounts, odds accepted, game titles played, session duration, and win/loss outcomes. This data is used to operate your account, calculate bonus eligibility, and monitor for responsible gaming indicators.
When you access the hvajee platform, we automatically collect certain technical information, including:
If you contact hvajee support via email at [email protected] or through the platform's live chat function, we retain records of that correspondence, including the content of messages, timestamps, and the resolution provided. This information is used to handle your enquiry and to improve our customer service quality.
hvajee uses the personal data it collects for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, device data |
| Identity verification (KYC) | KYC documents, registration data |
| Processing deposits and withdrawals | Transaction data, payment method details |
| Providing betting and casino services | Gaming activity data, account data |
| Bonus and promotion administration | Gaming activity, transaction data |
| Fraud prevention and security monitoring | Technical data, transaction data, IP address |
| Responsible gaming monitoring | Gaming activity, session data, account data |
| Customer support | Communications data, account data |
| Regulatory compliance and AML reporting | All categories where required by law |
| Platform improvement and analytics | Technical data, aggregated gaming activity |
| Marketing communications (where consented) | Email address, mobile number, gaming preferences |
hvajee does not use your personal data for automated decision-making that produces legal or similarly significant effects without human oversight, except where such processing is required for fraud prevention or AML compliance, in which case you have the right to request human review of any automated decision that affects you.
hvajee processes your personal data on the following legal bases:
hvajee does not sell, rent, or trade your personal data. We may share your data with third parties only in the following circumstances:
To process deposits and withdrawals, hvajee shares necessary transaction data with payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. Each provider processes your data under their own privacy terms and applicable banking regulations.
hvajee may use third-party KYC and identity verification service providers to validate the documents you submit. These providers are contractually bound to use your data solely for the purpose of identity verification on behalf of hvajee.
Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive your account identifier and session data to deliver and record game outcomes. These providers do not receive your full personal profile, payment details, or KYC documents.
hvajee may disclose your personal data to relevant authorities where required by law, court order, or regulatory instruction. This includes disclosure in connection with suspected money laundering, fraud investigations, or other unlawful activity. hvajee will notify you of such disclosures where legally permitted to do so.
In the event that hvajee undergoes a merger, acquisition, or sale of its business assets, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and the privacy terms applicable to your data post-transfer.
No Third-Party Marketing: hvajee will never share your email address, phone number, or personal profile with any third party for the purpose of their own marketing or promotional activities. Your data is used by hvajee only, and by processors acting strictly on our instructions.
hvajee uses cookies and similar tracking technologies on the hvajee.net platform. A cookie is a small text file placed on your device when you visit a website. The cookies used by hvajee fall into the following categories:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Maintain your login session, preserve language and currency preferences, and ensure platform functionality | Session / up to 30 days |
| Security | Detect and prevent fraud, bot activity, and unauthorised account access | Up to 12 months |
| Analytics | Understand how players navigate the platform so we can improve usability and performance (data is aggregated and anonymised) | Up to 12 months |
| Preference | Remember your display preferences, recently visited game categories, and notification settings | Up to 6 months |
hvajee does not deploy third-party advertising cookies or cross-site tracking technologies. You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies may impair the functionality of the hvajee platform, including the ability to remain logged in.
hvajee implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:
Despite these measures, no digital platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights, hvajee will notify affected players as promptly as possible and take all reasonable steps to limit the impact of the breach.
Your Responsibility: The security of your hvajee account also depends on you. Keep your hvajee Login password strong and unique. Do not share it with anyone. If you suspect unauthorised access to your account, contact [email protected] immediately so we can secure it.
hvajee retains your personal data for as long as your account is active and for a defined period thereafter, depending on the category of data and applicable legal obligations:
Once the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be linked to you as an individual.
As a player on the hvajee platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact [email protected] with the subject line "Data Rights Request":
The hvajee platform is strictly for adults aged 18 and above. hvajee does not knowingly collect, process, or retain personal data relating to individuals under the age of 18. During registration, hvajee collects date of birth to verify that the applicant meets the minimum age requirement. Where hvajee discovers or has reason to believe that an account has been opened by a person under 18, the account is closed immediately, all funds are frozen pending investigation, and all associated personal data is securely deleted in accordance with child data protection obligations.
If you are a parent or guardian and believe your child has registered for an hvajee account, please contact [email protected] immediately so that the account can be closed and the matter resolved.
The hvajee platform may contain references to third-party services such as payment processors (bKash, Nagad, Rocket, Upay) whose interfaces you access when making deposits or withdrawals. When you leave the hvajee platform to interact with a third-party service, that service's own privacy policy governs the processing of your data. hvajee is not responsible for the privacy practices of third-party services and encourages you to review their respective policies before providing any personal information.
hvajee reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, applicable law, or platform features. When a material change is made, hvajee will post the updated Policy on this page with a revised effective date and, where practical, notify registered account holders by email.
Your continued use of the hvajee platform following the posting of an updated Policy constitutes your acceptance of the changes. If you do not agree to a revised Policy, you must stop using the platform and may request account closure by contacting [email protected].
If you have questions, concerns, or complaints about this Privacy Policy or about how hvajee handles your personal data, please get in touch with our support team:
hvajee is committed to resolving any privacy concern raised in good faith. If you are not satisfied with the outcome of your complaint, you retain the right to seek further remedy through applicable legal channels.
Now that you understand how we protect your data, explore everything hvajee has to offer — from BPL cricket betting to 1,200+ slots and a live dealer casino. Your information is in safe hands.
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